How to order multiple Kringle flavors to one address?
Click here to view the answer using a PDF viewer
Can I order Kringle if the person is allergic to legumes or nuts?
We do not use peanuts in our bakery however we do use tree nuts including pecans, almonds, walnuts, cashews, macadamia nuts, and more. Our Kringle are made in a separate area from most of our other products on dedicated machines that are thoroughly cleaned after we produce a flavor that includes nuts. Our other bakery products that we make may have a higher risk of cross contamination because some of those products are made in an area that shares equipment.
Are your products Kosher?
Our Kringle are Kosher and endorsed by the Chicago Rabbinical Council (CRC). The area that we make our Kringle and a few other products is regularly inspected by a Rabbi from CRC. You will find the following symbol on the label of our products that are Kosher.
What carrier do we use for shipping and when should I expect delivery?
United Parcel Service is our carrier of choice. We cannot give you a specific time of delivery. However, orders delivering to a business will be delivered by 5:00 P.M. and to a residence by 7:00 P.M. When you include your email address with the order we allow you to track your shipments on line.
Can you ship to a Post Office Box?
Yes, however, there is an additional charge of $3.95 (per address) above the standard shipping price.
How long will Kringle stay fresh?
Kringle stay fresh a long time although we recommend seven days at room temperature, two weeks in the refrigerator, or six months in the freezer.
What size and weight are the Kringle?
Our Kringle are 24 ounces (1 lb. 8 oz.) net weight and are on average 10 inches wide, 14 inches long, and 1 inch high.
Can I change the items in a gift package?
Sorry, we do not substitute the items in gift packages.
Do you sell gift boxes separately?
Sorry, we do not sell gift boxes separately.
What size are the gourmet cakes and how are they shipped?
All of our gourmet cakes are 8 inches in diameter and serve approximately 15 people. The cakes are securely packaged and shipped with dry ice inside an insulated shipping container. Serving and handling instructions are included with each shipment.
Does O&H do Fundraising?
Yes, the contact telephone number is: 866-637-8895 or local 262-637-8895. Ask to speak with our fundraising coordinator.
Do you have special pricing or discount for large orders?
Discounted prices begin with orders totaling over $2000.00. For more information please contact our customer service coordinator at 1-877-369-3565.
Can I place an order on the phone and send a check in the mail?
No, please send the order to us along with your check.
Can items we sell in our stores be shipped?
There are some items that ship well and some that do not. Please contact our Customer Service at 1-877-369-3565 with your inquiry.
Can the flavor for the Kringle-of-the-Month be changed?
We are happy to make accommodations for our customers with health related needs.
What do I do if I received my package late, damaged or the order was never delivered?
Please be assured if there is anything wrong with your order we will gladly make it right for you, your orders are guaranteed. Please contact our Customer Service at 1-877-369-3565.
How many servings are there in one Kringle?
A Kringle serves 12 two inch slices (2 oz. per slice).